Faq Sections

Customer account
Why do I have to create a customer account?

Orders & Payment
I cannot confirm my order. What should I do ?

How can I pay for my order?

Is payment by bank card secure?

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Order tracking
What is the status of my order?

What countries do you deliver to?

What are the delivery lead-times?

Can I follow up on my order?

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Returns and complaints
How can I return a product ?

My order has still not arrived. What should I do?

I have not received the right product. How can I exchange it?

How can you get the latest company news?